Refund Policy

Not satisfied with SnipCraft Pro? We'll refund you within 30 days of your purchase, no questions asked.

Past the 30-day window we still review every refund request individually. Please open a support ticket first so we can try to fix the problem for you, and if it's something we can't fix, we will approve your refund.

Beyond the guarantee period, we grant refunds when:

• a security vulnerability exists that cannot be resolved within a reasonable time; or
• a functional problem prevents you from using the plugin and cannot be corrected reasonably quickly.

Paddle is the merchant of record for all SnipCraft Pro purchases. Approved refunds are issued through Paddle back to your original payment method. To request one, contact us through the support channels on snipcraftpro.com or email [email protected].

This policy applies to paid SnipCraft Pro licenses. The free SnipCraft plugin and free SnipCraft Cloud accounts cost nothing, so there is nothing to refund for them.